Order Processing

All orders placed on www.eridesla.com are processed within 1–3 business days after payment confirmation. Once your order has been processed, it will be prepared for shipment and a tracking number will be provided when available.

Orders are not shipped on weekends or holidays.

Shipping Times

Because many of our products are large electric vehicles and specialty items, shipping times may vary depending on the product and destination.

Standard Delivery Time

Most products, including:

• Electric Bikes

• Electric Motorcycles

• Electric Scooters

• Underwater Scooters

• Electric Surfboards

• Go karts 

• golf carts

• atvs 

Typically arrive within 2–4 weeks from the date the order is processed.

Go Kart Delivery Time

Due to their size, custom manufacturing, and specialized freight handling, electric go karts may require longer delivery times.

Estimated delivery time for go karts is up to 3 months.

Shipping Carriers

Orders may be shipped using a variety of trusted freight and parcel carriers depending on the product size and delivery location. These may include standard parcel services or freight carriers for larger vehicles.

Large items may require scheduled delivery and a signature upon arrival.

Shipping Costs

Shipping costs are calculated at checkout based on product size, weight, and destination.

From time to time, free shipping promotions may be offered on select products or orders.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information (when available).

Please allow several days for tracking updates to appear after the shipment is dispatched.

Shipping Delays

While we strive to meet all estimated delivery windows, delays may occur due to:

• Freight carrier delays

• Customs processing (for international shipments)

• High seasonal demand

• Weather conditions

• Supply chain disruptions

We appreciate your patience and will provide updates whenever possible.

Damaged or Lost Shipments

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the packaging and product.

If your shipment appears lost or significantly delayed, please contact our support team so we can assist with tracking and resolution.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is provided, please contact us immediately. We cannot guarantee changes once an order has been processed or shipped.

Contact Us

If you have any questions about your shipment or order status, please contact us:

Email: erideslosangeles@gmail.com and erideshawaii@gmail.com 
Website: www.eridesla.com